Service Centre

With our easy to use online reservation tool, booking in your iPEK, IBAK, AMI, or Troglotech Crawler and Push Rod Cameras, as well as your IMS Lateral Cutters for either a service or repair, has never been easier.

All diagnostics and repairs are completed in-house by qualified technicians, using approved parts and tools to ensure a prompt, efficient and successful repair or service.

How does it work?

To reserve an initial inspection simply submit the electronic booking form, filling in as much detail as possible and a member of our Customer Service team will get back to you the same day with confirmation. (Note: Forms received after 4 pm may be processed the following day)


When your appointment is confirmed, you can send the system to us via your own courier service, or drop the system off at our Service Centre in Leeds. One of our technicians will inspect the system on arrival and identify any repairs required to get you back up and working.

Note: Before any repairs are undertaken we will contact you for authorisation to continue with a summary of the work required and estimated cost.


Once repairs are complete you can either allow us to arrange delivery or pop along and collect it yourself.


If you need to change or cancel your booking simply call our customer service on 0333 567 3192

Your Details

*First Name:
*Contact Number:
*Email Address:


*Service / Repair:
*Reason for Service/Repair:
Preferred Date:
Preferred Time:

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