Frequently Asked Questions
A: To open an account, please call us or email firstname.lastname@example.org. After an initial company check, we will then provide you with the required paperwork. Once the paperwork has been received and processed, you will receive an email to confirm your account is open along with your account number and credit limit.
A: You can hire or purchase equipment from us without an account by paying via credit or debit card. Contact us to find out how we can help.
A: Yes. For some of our equipment, we can provide both in-house or onsite demonstrations. Simply choose whichever is most convenient for you. Contact us to see how we can help.
A: In the event that you encounter a problem with your equipment on hire, contact our customer helpline. A specialist technician will then work with you to diagnose the issue and resolve the problem.
A: Yes, equipment can be collected from our head office in Leeds during our opening hours (7:30am – 5pm).
A: Please use the service centre booking form on our website. Once you have submitted the form, we will contact you as soon as possible informing you of the next available slot.
A: All equipment on hire is charged for based on a 5-day working week. Suspensions may be available on written request. Please contact the Customer Service Team to find out more.
A: We provide a nationwide delivery service to our customers. Next-day deliveries are possible, subject to carrier availability; orders must be received by 3.30pm for this service. Please contact us for more information and to discuss your exact requirements.
A: You can confirm the off-hire of equipment, either via our customer helpline or by emailing our customer service team. On off-hiring your equipment, a team member will provide you with a unique reference number.
A: Either call our customer helpline or drop us an email and we will issue you a live hire report detailing each of your current hire contracts.
Yes – Lampe cushions can be used in most pipe profiles, including circular, ovoid and square.
Yes, all debris must be removed from the pipe before the stopper is inserted. Any marine life that may be attached to the pipe walls where the pipe is an outfall into a river or the sea also needs to be cleared.
You will need an inflation control with a pressure gauge and an inflation hose, which are provided with every hire. The inflation controller has a pre-set release valve that prevents over-inflation, so must be used every time to prevent damage to the stopper
No – since Lampe cushions have a large contact area with the pipe they do not require bracing, unlike conventional cylindrical pipe stoppers.
Yes, the Lampe cushion can be folded and rolled flat to pass through narrow openings. They are lightweight and easy to handle.
Yes – by slowly lowering the air pressure within the cushion it will allow water to pass under the cushion. This process is continued until all the water is released. The ejector on the Ant Hire controller is then connected and the remaining air in the cushion is expelled.
Yes, all the cushions in Ant Hire’s hire fleet have been treated to ensure that they are oil resistant
Yes – small cuts can be repaired by Ant Hire, while greater damage would be repaired at the Lampe factory.
No – since the cushions are not manufactured from rubber they do not age the way conventional cylindrical stoppers do. It is recommended that they are returned to Lampe every 5 years for inspection and service.
Due to a larger surface area in contact with the pipe wall, LAMPE stoppers do not need bracing against movement, unlike conventional stoppers. Each LAMPE stopper is suitable for a larger range of pipe sizes than conventional stoppers, and is suitable for various pipe profiles, not just circular. When deflated they can be folded up and passed through spaces much smaller than their working pipe size. LAMPE stoppers are not made from rubber, so do not have a limited shelf-life.
To undertake a full Ant Hire Solutions pressure test you would have to use the following;
- Pressure test pump
- Digital Calibrated Gauge
- Calibrated Data Logger
- Means of isolating your pipeline
The Pressure Test certificate is evidence that the main has passed the test in accordance with the IGN guidelines.
Swabbing is an effective way to ensure safety and compliance by removing air from a pipeline. As a result of removing the air, this will significantly reduce the duration of the test and the safety of your operations.
All equipment is sent via a courier service, depending on where it is been delivered to determines the delivery time frame. Equipment can also be collected from our depot. Most of the equipment is ready for dispatch the next working day as long as an order is placed before 2 pm
All of our pressure testing equipment comes with operating instructions. Customers can also call one of our pressure test analysts on 0333 433 0707, who will be able to talk through how to use the equipment.
To ensure you are testing to a safe pressure and so we can cross-reference the data provided with what we see on our screen. This will also allow any pump sent out to be set at the correct pressure to prevent over pressurisation.
All details are asked to ensure that the pressure test is carried out safely and efficiently. Additionally, the details are used to provide data for the test certificate.
Every test analysed is different, it is important we obtain details for every test carried out.
We have a team of analysts who monitor each test. They will carefully analyse the data ensuring that the test results abide by the IGN standards. Once this is complete, they will notify you of the results.
This is a device which records and measures the amount of water used to pressurise a pipeline. It is used to check the amount of air that is within a pipeline.
There are numerous reasons a pipeline pressure test may fail. Some of the main reasons are;
- High air content
- Leak detected
- Stretch took out of the pipe
- Excessive pre-pressurisation
- Operator error
The overall length of time for a pressure test is determined by several factors such as pipe material, length and diameter of the pipeline, the pump used to pressurise the main, the time taken to reach test pressure and if there is any air content within the pipe.
Our pressure test analysts will be able to advise customers how long their test will be on for. The minimum duration for a TYPE 2 and a Ductile Iron test will be 1 hour. However, multiple reasons can determine the duration of a test.
The most common is the air content, time taken to pressurise the main and continued test attempts.
The operator can contact one of our Pressure Test Analysts on 0333 433 0707 to discuss the reason for failure. They will then advise a solution of how to rectify the issue.
Follow the correct procedures.
Ensure the testing equipment is correctly fitted, ensuring there are no visual leaks.
Remove as much air as possible from the system.
If you have any queries, please contact out expert pressure test analyists who will be more than happy to guide you through the test.
We also have our PIPE eBook which gives industry leading advice and will take you through the best-practice guidance for ensuring safe and effective pipeline pressure tests and leak-free new networks.
Test certificates can be accessed through our PIPE Data Dashboard or we can email any certificates directly to the customer.
The test pressure is different for each test. This is best discussed with your client and/or water authority.
This depends on the material of the pipe that is being tested. For Polyethylene (PE Mains) this will be a Type 2 pressure test or a Ten-minute test.
For Ductile Iron or Steel, it will be a Pressure Loss or Water Added Constant Pressure.
PVC Pipelines have their own test.
A hydrostatic pressure test is a way in which we test the durability of foul and potable water mains. Ensuring the prevention of leaks.
Hydrostatic pressure testing is a requirement for all new polyethylene (PE) pipelines, and all new sections of pressure pipework laid in an existing system.
The requirements for the testing of PE pipes are distinct from those of other commonly used pipe materials (e.g. Steel, Ductile Iron).